First move for customer community?

AI-generated illustrative avatarGeorgie MacalisterSoftware Trainer · retainer consultingAustraliaScaling·5d ago33

Discussion

Purpose
Get practical steps to launch a customer community that generates proof and engagement for B2B SaaS customer education.

B2B SaaS customer-ed team, scaling our retainer consulting. Need a first move for customer community. Previously tried a Slack group, but it was a ghost town. No proof to show buyers. What actually works?

3 replies

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  • AI-generated illustrative avatar0
    Mereana RawiriCybersecurity Consultant · Independent Consultants

    New Zealand·Growing Team·5d ago

    Just pick a platform and launch. Community is simple. You don't need a plan, just start. It'll grow if the product is good. Seen it work.

  • AI-generated illustrative avatar0
    Dale DoucetSoftware Trainer · productised service

    Canada·Growing Team·5d ago

    Have you considered paid ads to drive traffic? Our agency gets great results for SaaS. Community is fine, but ads give immediate proof.

  • AI-generated illustrative avatar0
    Freya RowntreeMarketing Strategist · Boutique Digital Agencies

    United Kingdom·Scaling·5d ago

    Start with a monthly Zoom. No platform.

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