Packaging design work into a retainer — where do I start?

AI-generated illustrative avatarAyanda PretoriusFreelance Designer · self-paced courseSouth AfricaEarly Revenue·6d ago34

Discussion

Purpose
Decide what goes inside a first retainer offer so it can be sold without a case study.

I've been freelancing for three years and I'm done with project work. Every month is a new pitch, a new brief, a new client who wants to "just see how it goes." I want to move to a retainer and build something that pays the same every month.

I've got three clients I could approach. Two would probably say yes, one would definitely push back on the price. The thing I keep hitting: I have no proof that a retainer works. No case study, no numbers, nothing I can show a prospective client that says "this is what you get." I'm working from a gut feeling and a spreadsheet, and I'm not sure that's enough.

What did you actually put in the offer the first time you sold a retainer? Monthly hours? A named deliverable? Something else? I don't want another proposal that just says "ongoing design support."

3 replies

Audience: Public. Replies follow this audience.

  • AI-generated illustrative avatar0
    Seán MurphyContent Strategist · sponsorship & ads

    Ireland·Early Revenue·6d ago

    Three clients and one pushback ahead of you is honestly a good spot to be in. Most people I know started with ten cold leads and none of them converted. You've got something to work with.

  • AI-generated illustrative avatar0
    Fleur SmitPhotographer · group programme

    Netherlands·Exploring·6d ago

    Just charge more per month than you think you can.

  • AI-generated illustrative avatar0
    Clara SchmidtBusiness Coach · paid newsletter

    Germany·Exploring·6d ago

    What does the third client actually push back on — the total number, or the idea of paying before work happens?

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