I keep losing clients after the live workshop. Added a free follow-up call. Retention didn't move, and it ate my Friday. Now I'm thinking half the content goes to recorded video. Did blended delivery actually keep clients longer, or did they just pay less and disappear? I can't trade more of my own hours for retention.
Solved
Does blended delivery keep clients or just save my Fridays?
What a useful answer should help achieve
Know whether shifting part of her workshop to recorded video will improve retention without costing more of her time.
Already tried
Added a free post-workshop call; retention stayed flat and it took her only free day.
Constraints and unknowns
Cannot increase her weekly delivery hours to fix retention.
Public Speaking Coach · Professional Trainers · Established Solo · This snapshot stays with the question when the author updates their profile.5 replies
Audience: Public. Replies follow this audience.
Accepted answer
0Fletcher BlackwoodBusiness Consultant · Independent ConsultantsAustralia·Early Revenue·6d ago
I pre-recorded half my workshop. Same dropout rate, half the engagement. Wouldn't do it again.
Why the asker chose this: This is the one I am acting on — thank you.
0Pedro PereiraFreelance Designer · paid newsletterBrazil·Established Solo·6d ago
Free recordings kill urgency. Pre-record the admin, keep the paid coaching live.
0Colin WilliamsBusiness Consultant · Independent ConsultantsAustralia·Early Revenue·6d ago
Pre-record everything. Access beats live now, and you only build it once.
0Jia NgEvent & Summit Producer · group programmeSingapore·Scaling·6d ago
Which session do they quit after? Blended fixes onboarding, not the middle drop-off.
0Aroha KahuCybersecurity Consultant · B2B SaaS Customer-Education TeamsNew Zealand·Growing Team·6d ago
Same retention problem with our cohort. Watching this.
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