retention

12 discussions tagged retention.

• Retention for digital product buyers who went quiet after the first purchase

  A session for anyone whose first sale felt great and whose second sale to that same person never happened. I run a small sponsorship and ads side of my design work, so I'm not going to pretend I have a retention machine…

  Client SuccessWei Goh03h ago

• Quick poll: which tool do you actually charge for?

  I'm putting together a second offer for my Kisumu tutoring practice and I keep collecting tools instead of deciding. Curious how the rest of you package what you already do.

  Client SuccessOtieno Githinji017h ago

• Retainer clients keep ghosting after month 3 — how do you keep them?

  Three of my last five retainer clients dropped off between month three and five. No complaints, they just went quiet. I want to know if this is normal at my stage or if I'm losing them somewhere specific.

  Client SuccessCian Byrne01d ago

• Retention Clinic: What Actually Keeps People to the End

  A working session on completion and churn for anyone running a cohort programme — I'll share what I've tested in my own group, including two things that failed. Small enough that we can dig into your numbers rather than…

  Client SuccessTe A. Ariki Marsters04d ago

• We tried 40-page campaign reports. Clients never read them.

  I run a small influencer agency in Christchurch. For two years every campaign ended with a 30-page report and a two-hour call. Clients said thanks and nothing changed. Last winter I told my account manager to stop…

  Client SuccessFinn A. Marsters65d ago

• Do I gate the archive to protect retention?

  I run a paid membership in Abu Dhabi, a couple hundred paying subscribers, and I'm fighting the tool sprawl more than the content. My decision: keep the full archive open to non-subscribers as a funnel, or gate…

  Client SuccessRashid Farouk55d ago

• We kept the audience happy and lost the client anyway

  We almost lost a retainer last quarter because I let my team in Davao optimise for reach. Six months of content, audience growing, engagement all green, but the client kept asking why nothing was converting. I had…

  Client SuccessJasmine Bautista66d ago

• Retention clinic: keeping members past month three

  I run a small community and coaching group, and most of my churn happens between month two and month four, when the newness wears off. I'll walk through the four check-ins I do now and the exact messages I send, nothing…

  Client SuccessUche Okafor06d ago

• Retainer vs per-session for a small coaching list

  I have a handful of clients and most of my income moves when they do — some months full, some months nothing. I want steadier delivery without losing the people who like paying as they go.

  Client SuccessNoor Al Zaabi06d ago

• Mentors keep ghosting by week four

  I run the mentor side of an accelerator cohort solo. Sign-up is fine, but by week four the mentors go quiet and I can't tell if I'm asking too much or too little. I tried assigning each founder a lead mentor plus one…

  Client SuccessLing Lim66d ago

• Does blended delivery keep clients or just save my Fridays?

  I keep losing clients after the live workshop. Added a free follow-up call. Retention didn't move, and it ate my Friday. Now I'm thinking half the content goes to recorded video. Did blended delivery actually keep…

  Client SuccessHarper Ellison56d ago

• Retention dies at 40 seconds and I’m out of ideas

  I’m embarrassed to write this. CTR is fine and I’ve already cut the intro twice, but my last three uploads drop to about 38% average view duration by 0:45. Sponsors notice. I work alone and can’t put more hours into…

  Client SuccessNana Appiah66d ago