tech troubleshooting

4 discussions tagged tech troubleshooting.

• What do you actually do on day one for new members?

  I run a small membership for people going from freelance to agency work, mostly Ghana and Nigeria. Churn is highest in the first month and I think it's because onboarding runs through me personally — DMs, calls, the…

  Ask & SolveKwame Agyeman04d ago

• Should I raise prices even though completion is low?

  I run a paid wellness newsletter, about 600 subscribers at $12 a month. Team of three now. We added a private community last year and I want to charge more for it. But our completion rate on the weekly challenges is…

  Ask & SolveHassan Nasser46d ago

• I stopped doing free group calls and engagement dropped 70%

  I run 1:1 wellness coaching here in Mombasa and I've been trying to productize for about 9 months. Last year we did weekly free group calls for the whole client list, 40-50 people sometimes. Engagement looked great on…

  Ask & SolveOtieno Were56d ago

• I thought a paid community would productise my coaching. It didn't.

  Ran a small test with a $39/month community for wellness clients here in Australia. Here's what I'd do differently.

  Ask & SolveDarcy Marsden46d ago