Client Success

Improve onboarding, outcomes, retention, referrals and expansion.

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Practical peer exchange around testimonials, framed around decisions, evidence, execution and learning.

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Dale LeblancOperations Consultant · Online Business Managers · Canada · Exploring

5d ago

QuestionTestimonials

Clients are referring but nobody's converting — what am I missing?

I've been running a fractional ops retainer for about a year now and I keep hitting the same wall. Two clients have referred me — both turned into discovery…

5 replies5 useful

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Meera MenonContent Strategist · retainer consulting · India · Early Revenue

6d ago

QuestionTestimonials

Clients won't give testimonials until the retainer is over

Every client says yes to a testimonial. Then nothing lands. I run a content retainer in Bengaluru, four clients, and I've asked all four to say something on…

1 reply7 useful

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