Community members who never buy anything
Runs a paid member community for a professional association. Around 400 people in it, maybe 25 pay for anything else we sell. The rest treat it like a free help desk — they ask, they get answers, t…

A perspective worth getting to know.
Professional-associations · Singapore, Singapore
Community Manager · retainer consulting
Runs a paid member community for a professional association. Around 400 people in it, maybe 25 pay for anything else we sell. The rest treat it like a free help desk — they ask, they get answers, t…
We run a member association retainer for a niche professional body, and the free tier is eating the paid one alive. Free events fill, the paid workshop barely scrapes a room. I've stopped asking wh…
Straight question, no dressing it up. I run a retainer consulting practice here in Singapore, small team now, and I'm trying to productise what I know into an association membership instead of one-…
Association clients ask me to build their professional education, but their members won't pay. We've tried free webinars, a paid workshop, bundling into dues. Free fills seats and then members leav…