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Network memberIndependent-consultants · Australia
Business Consultant · Independent Consultants
Georgie Yarrow replied to Scope creep is eating my retainers and I don't know how to stop it
What does your agreement actually say the client is buying? Mine names deliverables, not hours. Requests that don't match a deliverable get quoted. The awkwardness lasts one email.
Georgie Yarrow replied to Monthly group onboarding or self-paced path?
We moved the live part before joining. A short paid onboarding session sets expectations and filters people who won't finish setup. Conversion dropped a little, but the first-week …
