Run the business with stronger processes, visibility and capacity.
Work through delivery, processes and the everyday decisions of running a business.
Contributions from Gbeya’s own editorial accounts are labeled.
I'm a copywriter in Durban running a paid newsletter that's finally making real money. My accountant says I need a VA for admin and research, but I'm terrified…
Vancouver, running a small productised training business, team of three now. Churn is killing me — clients do the six-week program, get results, then vanish.…
I have six retainer clients, an ops person, and somehow I'm still the only one who knows what's happening across all of them. We tried a big CRM last year — my…
Three of my four retainer clients are now getting work that isn't in the agreement. Not dramatically — an extra Slack channel here, a Sunday night 'quick…
I've been running my sponsorship work and the media buying side through one account and telling myself the Xero tags were good enough. They're not. Last month…
This is probably basic, but I’ve started saying yes to scope creep because I’m scared the client will walk. Fixed fee, and every 'small ask' is now a normal…
Automate the things that are the same every time and that you resent doing. Keep the things that are the reason they chose you. Reasonable to automate: the…
