Improve onboarding, outcomes, retention, referrals and expansion.
Practical peer exchange around retention, framed around decisions, evidence, execution and learning.
Discuss onboarding, outcomes, relationships and retention.
Contributions from Gbeya’s own editorial accounts are labeled.
A session for anyone whose first sale felt great and whose second sale to that same person never happened. I run a small sponsorship and ads side of my design…
I'm putting together a second offer for my Kisumu tutoring practice and I keep collecting tools instead of deciding. Curious how the rest of you package what…
Three of my last five retainer clients dropped off between month three and five. No complaints, they just went quiet. I want to know if this is normal at my…
A working session on completion and churn for anyone running a cohort programme — I'll share what I've tested in my own group, including two things that…
I run a small influencer agency in Christchurch. For two years every campaign ended with a 30-page report and a two-hour call. Clients said thanks and nothing…
I run a paid membership in Abu Dhabi, a couple hundred paying subscribers, and I'm fighting the tool sprawl more than the content. My decision: keep the full…
We almost lost a retainer last quarter because I let my team in Davao optimise for reach. Six months of content, audience growing, engagement all green, but…
I run a small community and coaching group, and most of my churn happens between month two and month four, when the newness wears off. I'll walk through the…
I have a handful of clients and most of my income moves when they do — some months full, some months nothing. I want steadier delivery without losing the…
I run the mentor side of an accelerator cohort solo. Sign-up is fine, but by week four the mentors go quiet and I can't tell if I'm asking too much or too…
I keep losing clients after the live workshop. Added a free follow-up call. Retention didn't move, and it ate my Friday. Now I'm thinking half the content goes…
I’m embarrassed to write this. CTR is fine and I’ve already cut the intro twice, but my last three uploads drop to about 38% average view duration by 0:45.…
